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Data & Privacy Policy

We handle your personal data carefully and process them in accordance with the requirements of the General Data Protection Regulation (GDPR). This privacy statement explains, among other things, what data we collect about you, the purposes of the collection, how long we retain the data, and what rights you have.

Why do we process your personal data?
We process your personal data in order to provide our services and products. We only process the personal data that we need. Examples include the following:

  • Performances and concerts
  • Newsletter
  • Customer account
  • Donation
  • Sale of products through the website
  • Market research and marketing (for the development of products and services as well as other purposes related to our general activities)
  • Use of our contact form

On what legal basis do we process your personal data?
We process your personal data on various legal bases. A significant portion of personal data is processed because we need to do so to fulfill a contract - for example, selling a ticket to a performance.

We also process your personal data because we consider it necessary to pursue our legitimate interest in informing you and keeping you updated about our activities and/or providing you with our newsletter.

Other reasons include the need to analyze our customer base and offer our products and services in a more targeted manner. In certain situations, we are also legally obligated to process certain personal data.

The personal data we collect
The type and scope of the personal data we process vary depending on the product or service. Examples may include name, address, place of residence, phone number, email address, IP address, purchase history, IBAN information, and amount spent. We offer the option to complete the ordering process with a minimum collection of personal data, although you will need to provide your email address so that we can send you the tickets and inform you of any changes or cancellations.

How do we obtain your personal data?
In principle, we receive your personal data directly from you. When you purchase a ticket for a performance or concert at Godset through one of the event's co-organizers, that co-organizer will provide us with your email address.

How long do we retain your personal data?
We do not retain your personal data longer than necessary for the purposes for which they are processed.

Data regarding your visit to our website are retained for fourteen months. If you have purchased a ticket or received any other form of product or service from us, the retention period is five years. If you have indicated that you wish to receive newsletters from us via email, we will retain your data until you unsubscribe.

Sharing personal data with third parties
We may share your data with parties that perform our services and other business activities, such as hosting providers, software vendors, and automation service providers.

To the extent that these third parties process your data to perform the relevant services and business activities, we take the necessary contractual, technical, and organizational measures to ensure that your data is handled appropriately.

In certain cases, your name, address, postal code, place of residence, phone number, email address, date of the event, number of purchased tickets, and the amount spent may be shared with co-organizers of the specific event for which you have purchased tickets. This is always the case for concerts and shows from MusikKolding and Jazz6000, as well as Rock'In House, which organizes the majority of events.

The content on our website may contain links to third-party websites. We have no control over these websites and therefore do not assume responsibility for the content on the websites to which these links lead. We recommend reviewing the available privacy information on these websites.

Pictures:
At Godset, pictures are regularly taken with the help of our photographers, staff, and volunteers. We may publish pictures as part of our activities.

This may include the publication of pictures, for example, via postings, website, social media, etc.

Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. According to the Data Protection Regulation, specifically Article 6, stk. 1 paragraph e), which applies to municipal institutions.

Everyone has the right to object both before and after publication. We remove pictures if you wish.

If you have any questions or wish to object, you are welcome to contact us.

Our cookie policy

We use so-called cookies. You can read more about this in our cookie policy.

Your rights
You have the right to:

  • Request insight into the personal data we have collected about you.
  • Request a copy of the personal data you have provided to us
  • Personally correct or supplement your personal data.
  • Request, under certain circumstances, the deletion of your personal data and be "forgotten" by us.
  • Request the limitation of the processing of your personal data.

It is also possible to object to the processing of your personal data by us. For example, you can object to the use of your personal data for marketing and sales activities.

If you have any questions, comments, or complaints, please feel free to contact us by sending an email to godsetnet@kolding.dk.

Complaints
If you do not agree with how we process your personal data, you can also file a complaint with the Danish Data Protection Authorities.

Changes to our privacy statement
Our privacy statement may change. Therefore, we recommend that you regularly check this section of the website.

If you have questions about this privacy notice or the use of the collected information, you can contact us using the contact information below:

Contact
Godset
Jens Holms Vej 5
6000 Kolding
Phone: +45 79 79 10 60
Email: godsetnet@kolding.dk

This page was last updated on June 12, 2023.